SIGAMANI SURESHKUMAR
Sales Manager
SINGAPORE, SG.About
Results-driven Sales Manager with extensive experience in sales, operations, and customer service, consistently achieving high satisfaction rates and exceeding revenue targets. Proven ability to optimize operational efficiency, streamline processes, and cultivate strong vendor relationships, leading to significant cost reductions and improved supply chain reliability. Eager to leverage a track record of team leadership, strategic merchandising, and performance enhancement to drive company growth and foster a dynamic work environment.
Work
DFI RETAIL GROUP - 7-Eleven
|Sales Associate
Singapore, Singapore, Singapore
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Summary
Led sales operations and customer service initiatives, achieving high satisfaction rates and exceeding revenue targets within a fast-paced retail environment.
Highlights
Delivered exceptional customer service, achieving a 95% satisfaction rate and fostering strong customer loyalty.
Collaborated with management to optimize inventory, significantly reducing stockouts and enhancing product availability.
Implemented effective merchandising strategies that boosted product visibility and directly contributed to increased sales.
Trained and mentored new associates, elevating team performance and refining sales skills across the department.
Exceeded monthly sales targets by 30% through strategic upselling techniques, driving substantial revenue growth.
JAY & B TRADING PTE LTD
|Senior Operations Executive
Singapore, Singapore, Singapore
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Summary
Directed key operational functions, enhancing supply chain reliability, optimizing performance tracking, and reducing costs by 25%.
Highlights
Cultivated strong vendor relationships, leading to improved supply chain reliability and ensuring uninterrupted operations.
Developed and implemented key performance indicators (KPIs) that significantly enhanced performance tracking and accountability across teams.
Executed comprehensive training programs, successfully elevating overall team performance and boosting morale.
Streamlined critical operational processes, resulting in a 25% reduction in operational costs and improved efficiency.
UNI -TAT ICE & MARKETING PTE LTD
|Operational Supervisor
Singapore, Singapore, Singapore
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Summary
Supervised daily operational activities, ensuring efficient workflow and supporting team productivity.
Highlights
Managed and supervised daily operational activities, ensuring efficient workflow and adherence to company standards.
Coordinated team schedules and tasks, optimizing resource allocation to meet daily productivity targets.
Implemented effective communication protocols to facilitate seamless information flow and operational execution.
Monitored operational performance, identifying and resolving bottlenecks to maintain high service quality and efficiency.
Languages
English
Skills
Sales Management
Upselling Techniques, Sales Targets, Strategic Merchandising, Revenue Growth.
Operations Management
Operational Efficiency, Process Improvement, Supply Chain Reliability, Workflow Optimization, Resource Allocation, Performance Monitoring.
Customer Service
Customer Satisfaction, Customer Loyalty.
Team Leadership
Team Training & Development, Associate Mentoring, Performance Enhancement, Morale Boosting.
Inventory Management
Stockout Reduction, Product Availability.
Vendor Relationship Management
Supply Chain Optimization.
Performance Management
KPI Development, Performance Tracking, Accountability.
Cost Reduction
Operational Cost Savings.
Strategic Planning
Problem-Solving, Collaboration.